Question 1

What is Plassis?

Accepted Answer

Plassis is a platform that allows event organizers to create seating charts and share a unique QR code. Guests can then scan this code to instantly find their table and see who will be seated with them.

Question 2

How does the guest search work?

Accepted Answer

Guests access the event's public page via the QR code or URL. They start typing their name in the search bar and results appear in real time. By clicking on their name, they see their table number and the other people at their table.

Question 3

Do I need to create an account?

Accepted Answer

Yes, to create and manage events, you need to create a free account. Your guests do not need an account — they simply access the public page via the QR code.

Question 4

How do I create an event?

Accepted Answer

After creating your account, go to your dashboard, click 'Create an event' and fill in the required information: event name, dates, location. Then add your guests and assign them to tables.

Question 5

Can I modify an event after creating it?

Accepted Answer

Yes, as long as the event is active. After the event ends (6 hours after the end date), the event moves to 'Ended' status and can no longer be modified.

Question 6

How do I add guests quickly?

Accepted Answer

In the 'Guests' tab, fill in the fields and press Enter to continue adding without interruption. The interface is designed for entering a long guest list smoothly.

Question 7

How do I get the QR code for my event?

Accepted Answer

In your event dashboard, click 'QR Code'. You can download it as SVG, copy the URL, or share it directly from the interface.

Question 8

What are the differences between plans?

Accepted Answer

The Free plan lets you create one event with basic features. The Per Event plan ($35 CAD) adds full customization. The Enterprise plan ($350 CAD/year) offers unlimited events with all premium options.

Question 9

How does the 'Per Event' plan work?

Accepted Answer

You can choose to pay for the premium plan for each event individually. For an unpaid event, you have access to free features. For a paid event, all customization options are unlocked.

Question 10

Does the Enterprise plan cover all my events?

Accepted Answer

Yes, with an active Enterprise plan, all your events automatically benefit from all premium options as long as your license is valid.

Question 11

What can I customize with a paid plan?

Accepted Answer

You can customize: background color, text color, accent color, background image, font, event image (displayed in a circle), and you can disable the 'Powered by Plassis' mention.

Question 12

What are the recommended image dimensions?

Accepted Answer

For the background image: 1920x1080 pixels minimum. For the event image (displayed in a circle): a square image of 400x400 pixels is ideal.

Question 13

What fonts are available?

Accepted Answer

We offer: Inter, Playfair Display, Roboto, Montserrat, Lato, Poppins, Open Sans, Raleway, Merriweather and Dancing Script.

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